Every year, millions of consumers fall victim to cybercrime. According to the FBI’s Internet Crime Complaint Center, in 2014, consumers lost more than $800 million from scams initiated through the web. In recognition of Internet Safety Month in June, AuburnBank is sharing information to help consumers protect themselves from online fraud.
“The Internet has become one of the most popular tools used to commit fraud and criminals are becoming more and more sophisticated with their hacking techniques,” said Bob Dumas, President. “As a result, it’s extremely important for consumers to secure their wireless networks and filter the amount of personal information they choose to divulge online.”
• Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.
• Set strong passwords. A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.
• Watch out for phishing scams. Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.
• Forward phishing emails to the Federal Trade Commission (FTC) at firstname.lastname@example.org – and to the company, bank, or organization impersonated in the email.
• Keep personal information personal. Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
• Secure your internet connection. Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.
• Shop safely. Before shopping online, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with https. Also, check to see if a tiny locked padlock symbol appears on the page.
• Guard check card information. Do not share your check card account number with anyone over the phone unless you are completely aware of the company’s reputation. Never share your PIN with anyone. AuburnBank will never ask for your PIN.
• Set up mobile text alerts. Download our mobile banking app from your smart device app store. Set up transaction alerts to text you when your check card has been used. Any fraudulent use should be reported to the bank as soon as possible.
Want to know when your check card has been used, funds have been deposited or your balance is low?
Customized text1 alerts are just a few clicks away. Enroll in online banking, download our mobile app, and select text banking from the menu.
1AuburnBank does not charge any fees for text alerts. You are responsible for any data and text message fees imposed by your mobile service provider that may result from your use of the Mobile Banking Service.