Report Lost or Stolen Card

Debit cards are convenient, fast and easy.  With an AuburnBank Debit Card, there is no need to write checks or carry excess cash.  Your debit card is connected to your AuburnBank checking account and the funds will deduct from your available balance when you make a purchase.

Lost or Stolen Debit Card

If you wish to report a lost or stolen debit card, please contact AuburnBank during normal business hours at 334-821-9200 or 1-888-988-2162 option 0.  
If after business hours, please call our Hot Card Center at 1-800-500-1044.
Be sure to check your account transaction history and notify the bank immediately of any unauthorized activity.

Create Your Own PIN

AuburnBank is proud to allow you to create your own 4 digit personal identification number (PIN). When you order your new debit card, you will be asked to privately type in your PIN so remember this number in order to activate your new card!
If you need to change your PIN for any reason, just stop by any of our branches and an AuburnBank Customer Service Representative will be happy to help you.  If you know your PIN and wish to change it, you can use any AuburnBank ATM to change to a new PIN.

Activate Your New Debit Card

You will receive your AuburnBank Debit Card in the mail in a plain white envelope.  You must activate your card with any PIN required transaction at a merchant or an ATM.

Declined Debit Card

Your debit card may be declined due to insufficient available funds.  If you have sufficient available funds in your account and your card has been declined, we may have had a reason to put a temporary hold on your debit card due to suspicious activity.  This is a protective measure to prevent fraudulent charges from appearing on your account. Please contact AuburnBank during normal business hours at 334-821-9200 or 1-888-988-2162 option 0.

International Purchases using your Debit Card

AuburnBank is taking extra precautions to protect you due to an increase in suspicious activity regarding foreign debit card transactions.  All international card transactions are blocked unless we receive notification from you to allow foreign transactions.  Please contact AuburnBank during normal business hours at 334-821-9200 or 1-888-988-2162 option 0 to make this request.

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  • Report Lost or Stolen Card


    The new Downtown Burton Street Parking Deck is now open for our Main Office customers. Click here for more details. 

  • Text Banking Alerts

    Want to know when your check card has been used, funds have been deposited, or your balance is low?

    Customized text1 alerts are just a few clicks away.  Enroll in online banking, download our mobile app, and select text banking from the menu.

                     Enroll Today


    1AuburnBank does not charge any fees for text alerts. You are responsible for any data and text message fees imposed by your mobile service provider that may result from your use of the Mobile Banking Service.