Debit cards are convenient, fast and easy. With an AuburnBank Debit Card, there is no need to write checks or carry excess cash. Your debit card is connected to your AuburnBank checking account and the funds will deduct from your available balance when you make a purchase.
If you wish to report a lost or stolen debit card, please contact AuburnBank during normal business hours at 334-887-4621 or 1-888-988-2162 option 0. If after business hours, please call our Hot Card Center at 1-800-500-1044. Be sure to check your account transaction history and notify the bank immediately of any unauthorized activity.
AuburnBank is proud to allow you to create your own 4 digit personal identification number (PIN). When you order your new debit card, you will be asked to privately type in your PIN so remember this number in order to activate your new card!
If you need to change your PIN for any reason, just stop by any of our branches and an AuburnBank Customer Service Representative will be happy to help you. If you know your PIN and wish to change it, you can use any AuburnBank ATM to change to a new PIN.
You will receive your AuburnBank Debit Card in the mail in a plain white envelope. You must activate your card with any PIN required transaction at a merchant or an ATM.
Your debit card may be declined due to insufficient available funds. If you have sufficient available funds in your account and your card has been declined, we may have had a reason to put a temporary hold on your debit card due to suspicious activity. This is a protective measure to prevent fraudulent charges from appearing on your account. Please contact AuburnBank during normal business hours at 334-887-4621 or 1-888-988-2162 option 0.
AuburnBank is taking extra precautions to protect you due to an increase in suspicious activity regarding foreign debit card transactions. All international card transactions are blocked unless we receive notification from you to allow foreign transactions. Please contact AuburnBank during normal business hours at 334-887-4621 or 1-888-988-2162 option 0 to make this request.